Celebrating 20 years since first opening its doors in London, Zuma is sophisticated twist on the traditional Japanese Izakaya style of informal eating and drinking. Co-founded by Rainer Becker and Arjun Waney in 2002, Zuma has 15 venues globally and 9 seasonal locations.

Featuring modern Japanese cuisine that is authentic but not traditional. The menu showcases a variety of dishes from its three kitchens: the main kitchen, the sushi counter and the robata grill.

Zuma, the brainchild of award-winning co-founder and creator, Rainer Becker, brings its internationally acclaimed style of authentic and modern Japanese food to Midtown, New York. *

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*JOB SUMMARY:*

Restaurant Manager oversees all aspects of restaurant operations to ensure a seamless and exceptional dining experience for guests. This role involves managing staff, maintaining quality standards, optimizing profitability, and upholding the restaurant's reputation.

*ESSENTIAL JOB FUNCTIONS:*

* Supporting the General Manager in running the daily operations of the restaurant

* Supervise and coordinate the activities of the restaurant floor staff to ensure smooth operations and exceptional guest service

* Recruit, train, and supervise FOH staff to ensure high performance and adherence to standards

* Oversee scheduling for FOH team, ensuring sufficient staffing levels to meet business demands while optimizing labor costs

* Maintain and keep record of food and equipment inventories

* Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity

* Monitor budgets and payroll records and review financial transactions to ensure that expenditures are authorized and budgeted

* Address guest inquiries, concerns, and complaints in a prompt and professional manner

* Provide support and guidance to the service team, including servers, server supports, and receptions

* Collaborate with the kitchen team to ensure timely and accurate delivery of food orders

* Conduct pre-shift meetings to communicate daily specials, menu changes, and service expectations

* Assist in training new staff members and providing ongoing coaching and feedback

* Maintain cleanliness and organization of the dining area, including tables, chairs, and other furnishings

* Oversee the closing procedures, including cash handling, reconciliation, and securing the premises

* Collaborate with other managers to ensure seamless coordination between FOH and Kitchen operations

* Follow Zuma's service standards and protocols, including uniform guidelines, grooming standards, and service etiquette

* Operate ethically to protect the image of the company

* Performs other duties and responsibilities as required or requested

*JOB KNOWLEDGE, EXPERIENCE AND SKILLS:*

* 3+ years of experience in restaurant management role in a premium dining environment

* Excellent leadership and interpersonal skills, with the ability to motivate and inspire a team

* In-depth knowledge of restaurant operations, including food and beverage service, guest relations, and compliance with health and safety regulations

* Strong communication skills, both verbal and written, with the ability to interact effectively with guests and staff

* Ability to handle high-pressure situations calmly and professionally

* Knowledge of restaurant operations and service standards

* Familiarity with POS systems and basic administrative tasks

* Passion for hospitality and a commitment to delivering outstanding guest service

* Ability to work flexible hours, including evenings, weekends, and holidays, as required

*PHYSICAL REQUIREMENTS:*

* Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards

* Must be able to lift and carry up to 25 lbs; Ability to stand for prolong periods of time and climb steps regularly

* Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment

*BENEFITS & PERKS*

* Medical, Dental, Vision Insurance

* Bonus program

* Paid Time Off

* Free family meal daily

* 50% off dining discounts at Zuma

* The opportunity to work on a team with global hospitality/culinary experience

*Zuma is an equal opportunity employer.*