The F&B Event Coordinator with F&B 575 LLC at Aman New York will maintain a firm understanding of the Aman brand, our guests & clientele, and event goals. The Coordinator is a key position to assist in driving the business in the Food & Beverage outlets at Aman New York. Candidate should have a love for special event management, provide genuine concierge style service to all incoming guests; be an enthusiastic professional, and have the ability to build relationships with guests & clients.

KEY RESPONSIBILITIES

* Provide support for Director’s daily tasks by aiding with event management & planning details from initial lead to event close out.

* Client Engagement & Administrative Tasks

* Monitor & respond within 24 hours to initial leads, calls and voicemails; answer questions by providing basic knowledge of each outlet

* Follow-up on leads and transition to Events team based on guest questions & level of interest

* Assist in gathering information on each event, collecting menus & updating Tripleseat, creating BEO’s & agreements

* Support with recordkeeping and detailed note taking during scheduled meetings

* Ability to build true and deep human connections

* Passion for delivering the best possible service and evidences creating outstanding memories for others

* Support & take notes on specified calls, site visits and internal meetings

* Schedule calls to review client’s vision (prospect, new and loyal accounts)

* Support Event Manager with recordkeeping and detailed note taking

* Maintain, update and implement all sales collateral

* Communication & Team Work

* Work as part of the F&B sales team to meet monthly revenue goals

* Exceptional communication internally and externally in a clear, concise, logical manner

* Demonstrate effective written and oral communication skills

* Attendence & participation in weekly sales meetings

* Demonstrate creativity and curiosity which positively impacts the business

* Sets challenging goals for oneself

* Site Visits & Meetings:

* Schedule meetings

* Site visits with clients & vendors

* Internal BEO meetings

* Tripleseat Organization:

* Basic knowledge of Tripleseat use & organization

* Lead clean up

* Conduct weekly reporting in collaboration with Event Manager

* Maintain & organize all meeting & call notes with Event Manager

* Event Day:

* Participate in event execution as client liason day of

* Events of 30 or less

* Larger events in collaboration with Events team

*REQUIRED EXPERIENCE AND QUALIFICATIONS*

* Basic Knowledge of Tripleseat use & organization

* Minimum of 2 years of experience in event or event sales is a plus

* Flexible schedule

* Excellent communication & interpersonal skills

* Must be able to take constructive criticism and work well in a team dynamic.

* Positive, engaging, and energetic personality

* Must be personable with guests and be able to anticipate their needs.

* Able to be organized, manage time wisely and work with little to no direct supervision.

* Very high attention to detail

* Sensitive to cultural nuances

* Ability to carry, push, and pull up to 30 lbs; standing, bending and lifting will be required.