JEJU Noodle Bar is a Michelin Starred restaurant at the heart of West Village. Our restaurant serves our unique take on Korean Inspired cuisine.

We are looking for a passionate, knowledgeable, and driven individual to contribute and grow with a small team (currently) with big dreams.

Job Title- Maitre D’ / Shift Supervisor

The candidate must have the following:

* Serve as a leader of the host team by assigning duties and responsibilities for the shift

* Prepare a summary of total covers, guest information and special notes for each shift and present to the full team at each pre-service meeting

* Must possess great communication skills with a polished floor presence, professional demeanor and appearance

* Engage with guests and colleagues in a professional and dignified manner in a busy, high volume environment

* Demonstrate a passion for detail and a willingness to learn

* Uphold service standards to ensure a memorable guest experience

* Greet all guests entering the restaurant and thank all guests leaving the restaurant with a warm & friendly smile and demeanor

* Provide a high level of organization and hospitality to all guests at all times, without exception

* Maintain integrity of service by proactively communicating with Managers to address any potential negative experiences

* Manage the reservation system and plot the reservations for the shifts in order to maximize covers.

* Ensure reservations are prioritized and seated in a timely manner

* Clearly and politely communicate with guests when delays and/or waits occur

* Engage management for any guest issues or complaints

* Maintain control over the flow of service by managing the influx of guests and ensuring a seamless flow through the restaurant

* Understand and operate the reservation/seating system

* Maintain professional and warm guest communications - inside the restaurant or via phone/email

* Recognize key people in the industry, VIP guests and contacts related to the company and follow company protocol related to their visit

* Communicate respectfully and clearly with service team and management

* Support team members in the completion of their duties to ensure satisfaction of all guests before, during, and after service

* Maintain cleanliness and organization at the host stand and front door area

* Additional service and/or operational tasks as determined by manager

* Adhere to grooming and dress code standards

* Assist teammates to anticipate all other FOH needs

SKILLS AND REQUIREMENTS

* At least 1 year as a Lead Host or Maitre d’ / Shift Supervisor

in a high volume, casual-fine dining setting. Michelin experience is a plus.

* Excellent communication and interpersonal skills

* Proficiency in Resy or similar reservation system

* Must possess exceptional work ethic, strong sense of hospitality, and a collaborative attitude

* Ability to work in an organized and professional manner

* Receptive to constructive criticism and performance feedback

* Ability to demonstrate quick thinking and adaptability in a constantly changing environment

* Available to work nights, holidays and long days as necessary

* Strong knowledge and interest in food and beverage

* Has a sincere interest in the hospitality industry

* Demonstrate clear written and verbal communication skills