Altro Paradiso, opened in 2016 by chef and owner Ignacio Mattos, is inspired by the flavors, textures and warmth of Italian food and wine traditions. Located on a sunny corner across from Hudson Square, it takes cues from classic European bistros and New York’s neighborhood institutions.

Altro Paradiso is currently seeking a dedicated and passionate *Maitre D’* to join our team. We are looking for someone who shares our deep appreciation for exceptional cuisine, values a collaborative and team-oriented approach to service, and thrives in the dynamic nature of this role.

As the first point of contact for our guests, you will set the tone for their experience. A warm, gracious, and accommodating demeanor should come naturally to you, ensuring every guest feels welcome from the moment they arrive. If you excel at balancing the nuanced demands of hospitality with poise and professionalism, we invite you to apply.

This position requires availability on weekends and holidays

** *Requirements for Success:

*

* Ability to maintain a warm, welcoming demeanor that fosters a hospitable environment for guests

* A strong desire and willingness to learn and grow within the role

* Previous customer service experience, preferably in a hospitality setting

* Prior experience as a Maître D’

* Excellent communication skills—clear, calm, and concise under pressure

* Strong leadership abilities with the capacity to guide and support a team

* Proficiency in Resy or a similar reservation management platform

* Ability to oversee and maintain the flow of service seamlessly

* Comfortable working in a fast-paced, high-energy environment

*Guest Service:

*

* Ensure all guests consistently receive warm, attentive, and efficient service

* Respond promptly and graciously to guest concerns and complaints, ensuring a positive resolution

* Communicate any food allergies or special dietary needs to the kitchen team with precision

* Maintain an inviting and organized restaurant atmosphere

* Cultivate relationships with repeat guests, fostering loyalty and recognition

*Company Values:*

* Understand that we require a positive and respectful attitude in the workplace.

* Understand and behave in a way that is in line with the company’s values of respect, excellence, transparency, and resilience.

*Benefits

*

* Medical, Dental and Vision Insurance for Full Time Employees

* Robust Personal Paid Time Off

* Paid Parental Leave

* Discounted Gym Membership

* Employee Wellness Program

* Dining Discounts across Mattos Hospitality Restaurants

* Commuter Benefits

*Physical Demands*

* The physical demands for this position are seeing, hearing, speaking, reaching, standing for long periods, bending, and moving intermittently during working hours.

The duties of this position may change from time to time. Mattos Hospitality reserves the right to add or delete duties and responsibilities at the discretion of Mattos Hospitality or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Mattos Hospitality is an equal opportunities employer, all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.