*abc Restaurants is Actively seeking an experienced Maitre'D!*

*OVERVIEW*

At abc Restaurants (abc Kitchen, abc Cocina, abcV), we are passionately committed to offering the freshest, safest ingredients, presenting a seasonal menu, that is locally focused and globally artistic, and cultivating a healthy relationship on our tables and for the planet. Our atmospheric elements feature environmentally conscious stories, honoring the preservation of the arts and global sustainability. Jean-Georges has made culinary history and developed a reputation as remarkable as his food, by tapping his deep understanding of the restaurant world and pairing it with his forward-thinking vision.

*

POSITION SUMMARY*

The Maitre D' is responsible for coordinating and managing all reservations, walk-ins, dining room and PDR seatings , guest assistance, and the flow of guests in and out of the restaurant as well as providing the host team with directives throughout the shift.

*ESSENTIAL JOB RESPONSIBILITIES*

* Receive and record dining reservations or respond to general inquiries via telephone or online reservation system

* Strategically plots reservations, and appropriately accommodates walk-ins to ensure a smooth shift

* Properly set-up front desk area, performs side-work and other opening/closing procedures as directed by management

* Welcome guests by greeting them per the company standards and respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction

* Promote and maintain the highest level of customer service to all guests while staying alert to their needs

* Confer with dining room staff to ensure guests are receiving prompt and courteous service

* Provide guests with information about the restaurant and environs including giving direction

* Maintain dining ambiance with an enthusiastic and graceful attitude

* Actively participate during lineup

* Professional demeanor, polished appearance with the ability to exceed guest's expectations

* Maintain impeccable standards of cleanliness and appearance throughout all areas of the Host booth before, during and after service

* Adhere to sanitation, safety, and alcohol beverage control policies

* Complete all assigned side work relevant to guest interactive service

* Follow all company policies, procedures, and guidelines

* Consistently report to scheduled shifts on time and ready to work in proper uniform

* Operate ethically to protect the assets and image of the company

* Performs other duties and responsibilities as per business need

*KNOWLEDGE, EXPERIENCE AND SKILLS*

* Minimum of two (2) years of related experience; fine dining and high-volume restaurant experience required

* A passion for food, wine, and service

* A strong sense of urgency

* Strong organization skills

* Ability to deliver unsurpassed hospitality and guest experience

* Strong interpersonal and communication skills

* Mastery of tableside etiquette

* A desire for growth

* Have long-term goals in the service industry

* A rigorous attention to detail

* Ability to take direction and execute

* High standards for cleanliness of workspace and service areas

* Ability to work a flexible schedule including days, nights, weekends, and holidays

* Professional demeanor, polished appearance with the ability to exceed guest's expectations

*PHYSICAL REQUIREMENTS*

* Ability to perform essential job functions safely and successfully consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.

* Must be able to lift and carry up to 50 lbs

* Ability to stand for prolonged periods of time and climb steps regularly.

* Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently , or otherwise move in a constantly changing environment.

*COMPENSATION*

The base pay range for this position is $17. 00 per ho ur plus tips. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, et c.

*Lucy Restaurant LLC is an Equal Opportunity Employer.*