Guest Relations Specialist at

Guest Relations Specialist at

Mar 23, 2025

3/23/25

47 South 5th Street, Brooklyn, NY

47 South 5th Street, Brooklyn, NY

full_time

hourly

$25.00

4 years EXPERIENCE

Aska, a renowned 2-Star Michelin restaurant in Williamsburg, is seeking a dedicated and polished Guest Relations Specialist to join our esteemed team. We pride ourselves on delivering exceptional dining experiences, and the Guest Relations Specialist plays a vital role in ensuring our guests feel welcomed and cared for from the moment they connect with us.

*Key Responsibilities:*

* Answering phone inquiries and assisting with guest questions.

* Responding promptly to reservation emails with professionalism and courtesy.

* Assisting guests with bookings, ensuring all reservations are accurately recorded.

* Preparing and managing reservation reports and VIP reports for the team.

* Greeting and seating guests with warmth and efficiency during service.

* Collaborating with the FOH team to ensure seamless service and exceptional guest experiences.

*What We’re Looking For:*

* A professional demeanor with a passion for hospitality and guest service.

* Excellent communication skills, both written and verbal.

* Ability to multitask and manage time effectively in a high-paced environment.

* Previous experience in a fine dining setting is a plus, but not required.

* A positive attitude, attention to detail, and a team-oriented mindset.

*What We Offer:*

* Competitive compensation at $25/hr, plus tips.

* Opportunity to work in a prestigious, 2-Star Michelin restaurant.

* A supportive and collaborative work environment.

* Opportunities for professional growth within our team.

Join us at Aska and be part of a culinary journey that redefines fine dining in Brooklyn. If you have a passion for guest service and are committed to excellence, we would love to hear from you.

*To Apply:* Please submit your resume and a brief cover letter detailing your experience and interest in the role.