full_time
•
hourly
•
$25.00
4 years EXPERIENCE
Aska, a renowned 2-Star Michelin restaurant in Williamsburg, is seeking a dedicated and polished Guest Relations Specialist to join our esteemed team. We pride ourselves on delivering exceptional dining experiences, and the Guest Relations Specialist plays a vital role in ensuring our guests feel welcomed and cared for from the moment they connect with us.
*Key Responsibilities:*
* Answering phone inquiries and assisting with guest questions.
* Responding promptly to reservation emails with professionalism and courtesy.
* Assisting guests with bookings, ensuring all reservations are accurately recorded.
* Preparing and managing reservation reports and VIP reports for the team.
* Greeting and seating guests with warmth and efficiency during service.
* Collaborating with the FOH team to ensure seamless service and exceptional guest experiences.
*What We’re Looking For:*
* A professional demeanor with a passion for hospitality and guest service.
* Excellent communication skills, both written and verbal.
* Ability to multitask and manage time effectively in a high-paced environment.
* Previous experience in a fine dining setting is a plus, but not required.
* A positive attitude, attention to detail, and a team-oriented mindset.
*What We Offer:*
* Competitive compensation at $25/hr, plus tips.
* Opportunity to work in a prestigious, 2-Star Michelin restaurant.
* A supportive and collaborative work environment.
* Opportunities for professional growth within our team.
Join us at Aska and be part of a culinary journey that redefines fine dining in Brooklyn. If you have a passion for guest service and are committed to excellence, we would love to hear from you.
*To Apply:* Please submit your resume and a brief cover letter detailing your experience and interest in the role.