part_time
•
hourly
•
$11
-
$13
2 years EXPERIENCE
*About the Role*
We are looking for experienced and outgoing people to join the FOH team at Marian's. The open positions will encompass serving, greeting guests and clearing tables in a fast-paced, upscale and fun environment. We support a positive culture of promoting from within and are seeking the right candidates who also share our values. *Previous restaurant experience in an upscale, fast paced or fine-dining restaurant required.*
*Responsibilities*
* Greet guests, take orders, provide food & beverage service, and monitor each guests’ dining experience
* Effectively utilize the Toast POS system to take and adjust orders, pace food and process payments
* Interact with the dining room guests, fellow employees, and supervisors in a professional manner
* Present menus, answer questions and make suggestions for all food and beverage items
* Provide guests with information regarding our story and brand
* Record and report any guest allergy or dietary restriction to the kitchen staff
* Communicate respectfully and clearly with service team and management
* Assist teammates to anticipate all other FOH needs
* Engage management for any guest issue or complaint
* Properly set-up the floor and abide by company opening/closing procedures
* Maintain and clean all stations in venue and guests view. Everything should look intentional
* Complete all end-of-shift financial procedures in accordance with company guidelines
* Additional service and/or operational tasks as determined by lead/management
*Skills & Requirements*
* Minimum 2 year of restaurant serving experience in a fast-paced, upscale dining environment
* Excellent communication and hospitality skills
* Desire and dedication to learn and offer a personalized service
* Warm personality and a natural ability to interact with people and create an upbeat, fun atmosphere
* Must be professional, enthusiastic and receptive to performance feedback
* Experience with Resy and Toast preferred
* Bartending and Kitchen experience is a plus but not required