Are you passionate about guest satisfaction? Do you enjoy collaborating with a team to ensure that guests leave with a desire to return? If so, we invite you to submit your resume.

*Overview*

il Buco Restaurant Group is seeking an e *xperienced and dynamic Lead Host* for its three-star restaurant, Alimentari & Vineria. In this role, you will be the first point of contact for guests, responsible for creating a positive first impression and managing the flow of guests. This includes greeting, seating, handling reservations, and ensuring a smooth dining experience. Your primary goal will be to maintain a positive dining atmosphere for our guests.

The ideal candidate will possess extensive hosting experience and a strong passion for the food service industry. You will collaborate closely with the management team to support the current hosts at il Buco Alimentari & Vineria, ensuring that they deliver a welcoming and hospitable experience. This includes managing daily reservations and contributing skills that enhance the overall guest experience.

*Please note that proven experience in hosting at a high-end, fast-paced restaurant is required. RESUME IS REQUIRED*

*The overall responsibilities include* :

* Guest Relations

* Reservation Management

* Table Management

* Front of house operations

* Train other host, ensuring they are adhering to hospitality standards

*Duties and Responsibilities*

* Arrive to work every day with a positive attitude, a willingness to learn, & prepared for the shift.

* Know the table numbers and position numbers in all sections of the restaurant.

* Perform in accordance with the service guidelines of the restaurant at all times.

* Maintain a comprehensive knowledge of Resy booking systems.

* Maintain a comprehensive knowledge of our reservation policies and procedures, and the hours for all spaces in the building.

* Maintain general knowledge of nearby landmarks, transportation, and other il Buco properties.

* Cultivate a fluency in verbiage for the waitlist, our reservation policies and procedures, as well as voicemails.

* Monitor restaurant and kitchen flow regarding timeliness during service and assist when and where necessary.

* Report all guest complaints to management immediately and follow up with the guest to ensure their needs have been met.

* Handle gift certificate transactions, fill out all pertinent documentation, and present to the guest.

* Execute payment transactions for guests throughout the restaurant as needed.

* Build a thorough knowledge of the food and beverage items and their preparation available in all active spaces in the building.

* Build a thorough knowledge of our service standards and style as detailed by the Employee Handbook.

* Treat all areas of the restaurant with respect. Contribute to the cleanliness and organization of the space at all times.

* Act in a professional manner and represent il Buco Alimentari & Vineria graciously whether you are in house, traveling, or at another local establishment.

*Physical Demands & Essential Functions*

* The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation.

* Fluent in both written and spoken English

* Polished personal presentation; grooming meets Company standards, as outlined by Employee Handbook

*REQUIREMENTS:*

* 2-3 years experience in a high-volume, fine-dining restaurant

* Available to work weekends and holidays

* Experience with Resy, or comparable reservation system

* Excellent communication and problem solving skills

* Able to maintain a professional, yet welcoming and friendly demeanor at all times

* *Please provide 2 professional references when applying*

* *RESUME IS REQUIRED*

Want to learn more about us? Check out our website: www.ilbuco.com, or social media @ilbuco_av @ilbuconyc @ilbucovita @bottega_ilbuco

il Buco Alimentari & Vineria is proud to be an Equal Opportunity Employer