*Position* ** *Purpose:* ** the counter attendant/barista is responsible for handling the counter, greeting guests, and providing guests with requested items.

*Key Responsibilities/Accountabilities:*

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* Greet the guests who approach the counter displays and walk into the café.

* Answer all guest questions related to product and displayed items.

* Pack and provide the guests with requested items.

* Ensure that all items are correctly rung-in on checks.

* Maintain correct pars of items in the display, carefully following the FIFO rules and discarding promptly expired or under standard items.

* Maintain appearance of counter and the display in an on-going manner throughout the hours of operation.

* Follow and complete closing counter check list prior to departure.

* Perform the cash drawer checkout after each shift (ask management for assistance if needed).

* Accurately maintain the organization and cleanliness of the counter in accordance with the Health Department standards

* Requisition all needed food items and keep the counter always stocked and restock it in the end of the shift (for example cookie tins, olive oil bottles, etc.)

* Prepare all packing products needed for wrapping of items and food products.

* Communicate any problems (lighting, cooling units, etc.) to management immediately.

* Mark food items with dates at the end of your shift.

* Clean the counter at the end of the shift (a “soft” maintenance cleaning must be done routinely as well).

Minimal Essential Requirements:

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* The ability to work as part of a team, personal cleanliness, and uniform cleanliness.

* Very basic food handling, preparation, and cleaning skills are welcomed.

* Time management and ability to work under pressure to manage high volume of production.

* Ability to communicate and understand direction in English to ensure safety in the workplace. Ability to understand, respond, and engage with co-workers, managers, and guests in English.

* Active listening and learning skills.

* Reading and speaking comprehension skills

* Discipline to follow set standards.

* Ability to lift up to 25lbs.

*ADA:* SA Hospitality Group will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.