Head hosts should have exceptional customer service and communication skills, and be able to remain calm and professional in high-pressure situations.

* Responsible for welcoming and greeting all guests

* Keep contact with regular guests

* Excellent customer service skills in person and over the phone

* Positive attitude and aim to provide communication skills

* Training new employees: Training new employees and filling in where needed

* Contribute your part to the management team

* Final responsibility for all bookings and reservations and flag complaints to management.

* Availability to work in shifts as needed

* Flexible availability on nights, weekends, and festive days

* Good physical condition to walk and stand during an entire shift

* Managing the seating chart : Keeping the seating chart up to date and monitoring the restaurant's activity to ensure an efficient dining flow

* Coordinating teams of hostesses : Communicating with team members to maximize efforts and coordinate seating.