*About Us:*

Isabelle’s Osteria, located in the heart of Gramercy Park, is an upscale Italian restaurant known for its exquisite culinary offerings and impeccable service. We blend traditional Italian cuisine with modern influences, offering a memorable dining experience. As we continue to grow, we are seeking an experienced and passionate General Manager to lead our team and uphold our reputation for excellence.

*FOH Manager’s duties and responsibilities*

The primary objective of a FOH Manager is to ensure that customers have an exceptional experience. The duties of FOH manager include, but not limited to the following

* Walking the floor and addressing any issues related to appearance and cleanliness

* Greeting and assisting customers

* Hiring and training new floor employees

* Handling customer complaints

* Coaching and disciplining employees, as needed

* Creating schedules and processing time-off requests

* Enforcing company policies related to health, safety, dress code and other matters

* Coordinating activities with other departments or areas, such as BOH, inventory stock, HR, event coordinator etc.