Floor Manager at

Floor Manager at

Feb 9, 2025

2/9/25

33 Carmine Street, New York, NY

33 Carmine Street, New York, NY

full_time

salary

$65K

-

$72K

2 years EXPERIENCE

Nami Nori is looking for a highly personable and dedicated Floor Manager to join the team in our flagship West Village location! The ideal candidate is motivated, detail oriented, has a passion for people and service, and is comfortable leading a team.

ABOUT YOU:

* Authentic hospitality professional with the thoughtfulness to create joy and delight at every turn

* Has a passion for people, food, and hospitality and has the skills to build strong and long-lasting relationships with staff and guests alike

* Proactive and creative problem-solver who is responsive and thrives in a fast-paced environment

* Possesses excellent communication skills and is comfortable managing a diverse group of people and personalities

* Eager and excited to learn new skills and excel within a growing company

WHAT YOU’LL DO:

* Assist with the day-to-day operations of the restaurant with the main focus being on service

* Maintain exceptional standards to provide the highest level of service and hospitality

* Develop strong and lasting relationships with staff and guests

* Maintain a safe, secure, and healthy facilities environment and adhere to all department of health standards

* Serve as an educator, as well as an inspirational, committed and responsible leader to the  restaurant’s FOH team, managing them in their daily responsibilities and providing clear direction

* Lead by example; actively work the floor with a hands-on approach, inspiring staff to deliver a  memorable food and beverage experience

* Resolve guest complaints and any interpersonal staff conflicts, communicating all issues to the GM and problem solving together when needed

Nami Nori is the first to specialize in open-style sushi hand rolls in New York City. Our mission is to create a world-wide devoted fan following for temaki through “omotenashi”, the Japanese art of gracious hospitality.  We are committed to creating great experiences for both guests and employees alike.

POPULAR ACCLAIM:

* 68K followers on Instagram

* ★★ The New York Times  “Nami Nori Gets Hand Rolls Right, and Other Details Too”

* Michelin Guide   “Nami Nori Brings Creative Hand-Rolled Sushi to NYC's West Village”

* The NEW YORKER   “Nami Nori’s Hand Rolls Are Worth the Wait”

* And more…

BENEFITS

* Compensation: $65k-$72k range, based on experience

* 56 hours paid time off annually

* Additional 40 hours vacation time annually for management

* Medical, dental & vision health insurance programs with employer contribution

* Additional pre-tax health care spending program

* Commuter benefits

* Employee dining discounts at any Nami Nori location

* Opportunity to grow professionally with a growing company

ABOUT YOU:

* Great passion for people and hospitality

* Exceptional communication skills

* Natural leader

* Strong work ethic

* Attention to detail and excellent organizational skills

* Ability to multitask & problem solve

* Entrepreneurial & results driven

* Thrives in a fast-paced environment

* Flexible availability (able to work nights, weekends, and holidays)

* 2+ years of experience in a similar management position

POSITION SUMMARY

The Floor Manager is responsible for assisting the General Manager in maintaining and overseeing all day-to-day operations in the restaurant. This includes, but is not limited to, staff training and development, building guest relationships, ordering & inventory, and cleanliness of the space.

The company is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.