The Host role is a vital member of the Service team, overseeing the flow of bookings to the restaurant, initial hospitality when arriving and booking reservations, and a warm goodbye. The Host has a firm grasp on what is happening in all parts of the restaurant at all times during service to seat and fill the restaurant in such a way that maximizes the restaurant and supports the dining room and kitchen teams so that they can fulfil their roles with excellence.

*What you’ll do:*

* Create a welcoming and hospitable environment for guests whether in person or over the phone.

* Quote accurate wait times while “finding the yes” for all guests.

* Act as a liaison between the guest, management, service staff and kitchen and communicate accordingly.

* Work with efficiency and a sense of urgency while remaining composed.

* Demonstrate an understanding of reservations booking strategies and a working knowledge of all functions of Resy.

* Coordinate with management to “build the book” and boost cover counts while taking into consideration both the needs of the business and the needs of our guests.

*What we need from you:*

* 2+ years in a guest-facing restaurant role

* A passion for guest experience and hospitality

* English fluency and additional languages preferred, but not required

* Ability to stand or walk for long periods of time