Oceana, a longstanding upscale seafood restaurant in Midtown, is looking for an individual to join their management team!

ROLE:

The Floor Manager will be tasked with managing the front-of-house team through each service, while maintaining both a positive workplace environment for our employees and a fantastic dining experience for our guests.  The ideal candidate will have full-time availability, willingness to close the restaurant is a must.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

-Lead pre-shift meetings ensuring staff is properly educated for service and standards are being achieved

-Take part in the day-to-day operations of the restaurant

-Training new staff members

-Lead by example, inspiring staff to deliver a memorable food and beverage experience

-Display a genuine passion to facilitate and exceed guest service expectations

-Ensure the delivery of superior customer service through effective staff training and education

-Develop and maintain strong and positive rapport with staff and guests

QUALIFICATIONS (PREFERRED, BUT NOT REQUIRED):

-Prior experience leading a premium food and beverage operation in some capacity

-Business oriented mindset that promotes both positivity and professionalism

-Strong commitment to overall guest satisfaction.

-Strong problem-solving skills, including the ability recognize potential problems and work with a team to solve them

-Strong written and verbal English communication skills

-Excellent planning and organizational skills, including the ability to handle conflicting deadlines and prioritize multiple tasks

-Excellent wine and spirit knowledge

-Flexibility to work evenings, weekends, and holidays as required

-Full-time availability