full_or_part_time
•
hourly
•
$22
-
$24
3 years EXPERIENCE
We are seeking a dedicated and friendly individual to join our team as a Host/Hostess.. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive dining experience. If you are energetic, detail-oriented, and capable of handling high volumes, we invite you to apply.
*Requirements:*
* Previous experience in hosting.
* Knowladge in Sevenrooms, Resy or Opentable
* Excellent communication and interpersonal skills
* Ability to handle high volumes and remain calm under pressure
* Strong organizational skills and attention to detail
* Ability to multitask and prioritize tasks effectively
* Professional appearance and demeanor
* Positive attitude and willingness to work in a team-oriented environment
* Flexibility to work evenings, weekends, and holidays
*Duties and Responsibilities:*
* Greet and welcome guests with a warm and friendly demeanor
* Manage the waiting list and seating arrangements efficiently during peak dining hours
* Communicate effectively with the kitchen staff, servers, and management team to ensure smooth operation
* Answer phone calls and assist callers with reservations and inquiries
* Maintain cleanliness and organization at the host/hostess station
* Provide accurate wait times and monitor the dining room flow
* Assist in resolving customer complaints or issues to ensure guest satisfaction
* Uphold the restaurant's standards of service and hospitality at all times
If you are passionate about delivering exceptional guest experiences and thrive in a fast-paced environment, we would love to hear from you.