POSITION TITLE: Lead Bartender

REPORTS TO: Management Team

JOB SUMMARY

Prepare, mix and serve alcoholic and non-alcoholic beverages to guests directly or through serving staff.

Provide timely, accurate and friendly service while preparing the highest quality alcoholic and non-alcoholic beverages for guests.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Providing exemplary customer service

• Take beverage orders from guests and servers

• Make recommendations and answer guests questions

• Prepare and serve alcoholic and non-alcoholic drinks, including proper glassware and garnish based on house r ecipes

• Maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages

• Take accurate orders while maximizing sales using upselling techniques and product knowledge

• Ensure the accurate collection of payment for all served products

• Correct and accurate execution of the POS system

• Follow all proper cash handling procedures and guidelines

• Ability to maintain a welcoming and professional presence behind the bar  throughout each shift

• Have strong interpersonal communication skills in order to answer customer questions and a ddress customer concerns in a warm, professional and accommodating manner

• Compliance with all ABC laws and policies

• Complete any and all assigned cleaning duties, including stocking and organization of product, glassware, etc.

• Ensure proper set up and break down of stations before and after operating hours

• Maintain a clean, organized, and attractive bar area

• Any additional responsibilities as directed by management

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

• Working knowledge of standard drink recipes

• Working knowledge of spirits, beer, and wine (Italian wine knowledge a plus)

• Understanding of classes of alcohol, different glasses, brand names and garnishes

• Knowledge of Italian food a plus

• Ability to read, write and speak the English language fluently to interact with customers, the public and employees

• Good verbal communication skills

• Knowledge of fine dining and upscale service standards

• Must present a welcoming, professional presence and appearance

• Ability to work under pressure and deal with stressful situations during busy periods